Refund policy

At Solea Store, customer satisfaction is very important to us.
However, due to the nature of our products, we do not accept refunds or returns unless the item received is defective or damaged.

If you receive a defective or incorrect item, please contact us within 3 days of receiving your order, providing your order number and clear photos showing the issue.
Once reviewed and approved, we will replace the item or issue a refund as applicable.

No refunds or exchanges will be accepted for reasons other than defective or damaged items.

Thank you for your understanding and for shopping with Solea Store.